Effective Date: 20/3/2025
This Cancellation & Refund Policy outlines the conditions under which you may cancel your hosting services and receive a refund from Layar1.
1. Cancellation Procedure
- To cancel your hosting plan, please contact our support team via email or through your client portal.
- Cancellations must be submitted during the active billing cycle to be considered for a refund.
2. Refund Eligibility
- Refunds may be issued if a cancellation request is received within [X] days of the initial purchase.
- After the stated period, no refunds will be granted, except at our sole discretion.
3. Refund Process
- Once a cancellation is confirmed, your refund will be processed using the original payment method.
- Please allow up to [X] business days for the refund to be credited to your account.
4. Non-Refundable Charges
- Certain fees, such as domain registration, setup fees, or any non-recurring charges, are non-refundable.
- Any prorated refund will exclude these non-refundable amounts.
5. Policy Modifications
- Layar1 reserves the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our website.
6. Contact Information
For refund inquiries or cancellation requests, please contact our billing support at support@layar1.com.